Features of the Hotel Management System
- Executive Dashboard
○ Provides a comprehensive summary of hotel
activities and statistics for quick and informed decision-making.
- Employee
/ Staff Management
○ Employee profiles and schedules.
○ Role-based access control to system
features.
- Room
Reservation Management
○ Real-time room availability display.
○ Online booking and cancellation.
- Guest
Management
○ Guest profile creation and
management.
○ Tracking past stays and feedback.
- Front
Desk Management
○ Check-in and check-out processes.
○ Room assignment.
○ Dashboard for current occupancy and
upcoming reservations.
- Payment and Billing
○ Multiple payment methods
(credit/debit cards, digital wallets, etc.).
○ Automated invoice generation.
○ Integration with payment gateways
for secure transactions.
○ Discounts and promotions management.
- Income
Management
○ Allows for the management of income
streams, including bookings and other sources of revenue.
- Expenses
Management
○ Facilitates the tracking and
management of all expenses to ensure financial accountability.
- Reports
Management and Analytics
○ Daily, weekly, and monthly
performance reports.
○ Revenue, occupancy rate, and guest
demographics analysis.
○ Real-time insights into peak seasons
and booking trends.
- Creating
and Managing User Groups
○ Supports the creation of user groups
to organize members based on various criteria.
- User
Permissions and Access Management
○ Controls user access and permissions
to ensure data security and integrity.
- Password
Management
○ Provides tools for secure password
creation, maintenance, and recovery.
○ Data encryption and secure login
mechanisms.
- Marketing and Promotion
○ Discount and package creation.
○ Management of guest reviews and
ratings.
- Mobile Accessibility
○ Mobile-friendly interface or
dedicated app for staff and guests.
○ Mobile check-in/check-out for
guests.
